What is the minimum Wi-Fi signal strength for a reliable ViewBoard Cast network?
In order to have reliable network signal strength to experience ViewBoard Cast optimally, we suggest the minimum Wi-Fi signal strength for reliable packet d...
Tue, 25 Jun, 2019 at 5:08 PM
All vCastSender are suddenly blocked, and cannot cast to vCastReceiver/Airplay.
vCastReceiver and AirPlay support silent upgrade installation, if a new version was silently upgraded it may have blocked the casting function.  Please ...
Fri, 28 Jun, 2019 at 4:18 PM
How can I improve the casting experience?
It is recommended to use a dual-band router and have the ViewBoard connected via an Ethernet cable, and all client devices on a 5GHz Wi-Fi band.
Fri, 28 Jun, 2019 at 4:19 PM
Why can't I find the device name (Cast-XXXX) of ViewBoard Cast on the client list?
ViewBoard Cast software, laptops, and mobile devices can connect to both the same subnet and across the subnet network. 1. Connected ViewBoard devices w...
Fri, 28 Jun, 2019 at 4:20 PM
Why can't ViewBoard control mobile devices?
In order to ensure the security of user information, mobile phones do not allow any third-party application to control it. Therefore, when using the mobile p...
Fri, 28 Jun, 2019 at 4:36 PM
Why can't ViewBoard control the laptop?
Some anti-virus software may block the touch control function. Please check if anti-virus software is installed on your laptop. If so, please disable the an...
Fri, 28 Jun, 2019 at 4:37 PM
What is the minimum video streaming network bandwidth recommended for reliable ViewBoard® Cast casting?
Minimum Bandwidth recommendation: 1 MB/s (Still picture < 100KB/s, Peak value of a dynamic picture is about 1 MB/s) Network packet loss rate: 5% ...
Sat, 9 Oct, 2021 at 12:00 AM
Change vCastReceiver Device Name
Open vCastReciever on the Viewboard Click on the Setting icon  Under Device Name click on the Edit icon Rename the device and click on the Edit i...
Tue, 19 Oct, 2021 at 4:23 PM