ViewSonic Customer Care

vCastSender for Android 2

• Why is there no audio sharing from vCastSender for Android while screen-mirroring to ViewBoard?
• Why is there latency sometimes?

vCastSender for Windows 4

• Why is there no audio output from a Windows PC?
• Share Extend Screen not available on vCastSender for Windows
• Audio playing on both ViewBoard and PC
• vCast Sender for Windows, change audio playback to the panel.

vCastSender for iOS 2

• How to use "Mirroring"?
• Why is full-screen casting unavailable for iPad?

vCastSender for MAC 2

• Why should I select "vCast" via: Security & Privacy > Privacy > Accessibility?
• How do I get the audio to work through vCastSender to the panel from a Mac?

AirPlay application 2

• Why can't I use iPhone/iPad Airplay to mirror to the ViewBoard screen?
• Can I use Airplay to mirror to a ViewBoard screen on a cross subnet?

vCastSender for Chrome 2

• Why is touch control for the Chromebook via the ViewBoard not available?
• Why do I have to mute the audio manually in Chrome?

ChromeCast application 2

• Why does Chromecast frequently disconnect?
• Why might there be latency when Chromecast is casting?

Multiple-Screens application 2

• Why is file sharing from mobile not available when multiple-screen mode is enabled?
• Why is multiple-screen mode not available on Chromecast?

Others 8

• What is the minimum Wi-Fi signal strength for a reliable ViewBoard Cast network?
• All vCastSender are suddenly blocked, and cannot cast to vCastReceiver/Airplay.
• How can I improve the casting experience?
• Why can't I find the device name (Cast-XXXX) of ViewBoard Cast on the client list?
• Why can't ViewBoard control mobile devices?

View all 8