Applies to:
- IFP50-3 Series ViewBoards
- IFP50-5 Series ViewBoards
- IFP52-1C Series ViewBoards
- IFP52-1A/1B Series ViewBoards
- IFP4320 ViewBoards
ViewBoard is a smart interactive display that allows you to collaborate, communicate and create with ease. To ensure the optimal performance and security of your ViewBoard, it is important to keep its firmware up to date. Firmware is the software that controls the hardware functions of your ViewBoard, such as touch, audio, video, and network. In this guide, we will show you how to update your ViewBoard firmware in a few simple steps.
Here are 3 ways to upgrade the software of the ViewSonic Viewboard
- Over-the-Air (OTA) Update
- Remote OTA Update via Manager
- Manual Update via USB
Over-the-Air (OTA) Update
Built into the ViewSonic ViewBoards is an Auto Update option. When the ViewBoard is connected to the internet and meets the ViewSonic Network Requirement, the device will check for available firmware updates prior to each shutdown. If an update is available a prompt will appear to proceed with the update.
To manually schedule or initiate the checking for an update go to Settings > System > System Update
| Option | Description |
| Auto Update | Enable/Disable automatic checking for available firmware. |
| Set Schedule | Allow specific Day/Time to check for available firmware. |
| Check Now | Initiates a check for available firmware updates. |
| Browse | Allows the manual update with the firmware pack files. |
Remote OTA Update via Manager
ViewSonic's myViewBoard Manager service is available to Entity Enrolled customers. To learn more about Manager follow this link, https://myviewboard.com/products/manager/
- Log into the www.myViewBoard.com as an Entity Admin user
- Select myViewBoard Manager
- Under All Devices select the device(s) to be updated
- In the Remote Control pane, select Update Firmware
- Select Update now to initiate the update
Manual Update via USB
To manually update the ViewBoard firmware via USB follow the link below
IFP50-3 Series
Firmware Pack Installation instructions for ViewBoard IFP50 Gen3
IFP50-5 Series
Firmware Pack Installation instructions for ViewBoard IFP50 Gen5
IFP52-1A/1B Series
Firmware Pack installation instructions for IFP52-1A/1B series
IFP52-1C Series
Firmware Pack installation instructions for IFP52-1C Series
IFP62 Series
Firmware Pack installation instructions for IFP62 Series
For additional questions, please contact ViewSonic's Support at (800) 688-6688 or submit a support ticket by clicking here. ViewSonic's hours of operations at Monday-Friday 6 AM to 6 PM.