How to update Viewboard Firmware : ViewSonic Customer Care

Applies to:
ViewBoard IFP50-3 Series, ViewBoard IFP50-5 Series, ViewBoard IFP52-1C Series, ViewBoard IFP52-1A/1B Series, ViewBoard IFP4320

ViewBoard is a smart interactive display that allows you to collaborate, communicate and create with ease. To ensure the optimal performance and security of your ViewBoard, it is important to keep its firmware up to date. Firmware is the software that controls the hardware functions of your ViewBoard, such as touch, audio, video, and network. In this guide, we will show you how to update your ViewBoard firmware in a few simple steps.

Here are 3 ways to upgrade the software of the ViewSonic Viewboard

- Over-the-Air (OTA) Update

- Remote OTA Update via Manager

- Manual Update via USB

Over-the-Air (OTA) Update

Built into the ViewSonic ViewBoards is an Auto Update option. When the ViewBoard is connected to the internet and meets the ViewSonic Network Requirement, the device will check for available firmware updates prior to each shutdown. If an update is available a prompt will appear to proceed with the update.

To manually schedule or initiate the checking for an update go to Settings > System > System Update

Option	Description
Auto Update	Enable/Disable automatic checking for available firmware.
Set Schedule	Allow specific Day/Time to check for available firmware.
Check Now	Initiates a check for available firmware updates.
Browse	Allows the manual update with the firmware pack files.

Remote OTA Update via Manager

ViewSonic's myViewBoard Manager service is available to Entity Enrolled customers. To learn more about Manager follow this link, https://myviewboard.com/products/manager/