How to resolve a no audio issue on the IFP50-5

Modified on Mon, 2 Dec, 2024 at 10:30 AM

Applies To:

IFP50-5 (5th Generation)

Issue:
The Interactive Flat Panel IFP50 series displays exhibit a no audio issue on all inputs.

NOTICE: After rebooting the system, the sound will be muted, requiring the workaround to be reapplied. This is a temporary solution while ViewSonic implements a permanent solution.

Instructions:

Using the remote control, press INPUT-9-9-1 to access the debug menu.
Select Loudspeaker Test.
After 5 seconds, press the Back button on the display to exit the test.