General Questions

IFP52-2ED Lock icon
Applies to: IFP6552-2ED IFP7552-2ED IFP8652-2ED Issue: Touch is not responsive and this lock icon is appearing on the top left corner of the screen...
Fri, 10 Jan, 2025 at 3:51 PM
Is there a touch driver available for Mac?
Applies to: IFP Displays Touch Display (TD) Monitors  The touch driver is available for download on the Touch Display (TD) monitors and Interactive...
Fri, 3 Jan, 2025 at 4:30 PM
Does HDMI accommodate long cable lengths?
HDMI technology is designed to utilize standard copper cable construction for extended lengths. To enable cable manufacturers to enhance their products with...
Thu, 2 Jan, 2025 at 12:51 PM
Problems with Chromium or Browser on IFP
Issue: Chromium and Browser are limited or lite versions of web browsers. They will have some feature limitations and there may be some websites they will ...
Thu, 2 Jan, 2025 at 12:51 PM
What is the difference between OTA and full firmware upgrade?
OTA Firmware Update: Executing an Over-The-Air (OTA) firmware update constitutes a differential upgrade that preserves the current configuration of the disp...
Thu, 2 Jan, 2025 at 12:50 PM
Authorization Error when trying to login into Google Account from WhiteBoard or Cloud Storage in Folders
The ViewBoard uses the pre-installed Browser application by default, when logging into Google from WhiteBoard or binding Cloud Drives in the Folders applic...
Thu, 2 Jan, 2025 at 12:50 PM
Broken Safety Glass on a ViewBoard Interactive Display
Applies To: Displays equipped with Tempered Safety Glass Issue: The tempered safety glass randomly shattered. Description: ViewSonic® ViewBoard® int...
Thu, 2 Jan, 2025 at 12:49 PM
Does CDE7061T support CA credentials(Trusted credentials)?
CDE7061T does not support CA credentials(Trusted credentials).
Wed, 9 Jan, 2019 at 3:16 AM
How to wake up CDE5561T by HDMI connection when PC resumes from standby?
Please follow below instruction to turn on the function of "Wake on activate source" under Debug Menu. Press the buttons “Input 991” on RCU to...
Wed, 9 Jan, 2019 at 3:14 AM
Can CDE7061T VGA out show the annotation layer to second display?
No, CDE7061T VGA Out only bypass the signal from VGA in 1 and VGA in 2, the annotation won’t be shown on second display.
Wed, 9 Jan, 2019 at 3:15 AM