General Questions

No audio when connected to a cable box or Blu-ray player via HDMI
Issue When connecting a media device, such as a cable box, DVD player, or Blu-ray player, through HDMI, there is video but no audio. Solution Verif...
Tue, 12 Nov, 2024 at 4:44 PM
ViewSonic Display Support with Crestron Controllers
ViewSonic's RS232 control codes have been added to the Crestron database as of version 68.00.002 under ViewSonicDisplays. Contact Crestron to downlo...
Tue, 8 Oct, 2019 at 9:47 AM
What is the difference between OTA and full firmware upgrade?
OTA Firmware Update: Executing an Over-The-Air (OTA) firmware update constitutes a differential upgrade that preserves the current configuration of the disp...
Mon, 10 Jul, 2023 at 2:20 PM
Problems with Chromium or Browser on IFP
Issue: Chromium and Browser are limited or lite versions of web browsers. They will have some feature limitations and there may be some websites they will ...
Tue, 12 Nov, 2024 at 4:54 PM
Authorization Error when trying to login into Google Account from WhiteBoard or Cloud Storage in Folders
The ViewBoard uses the pre-installed Browser application by default, when logging into Google from WhiteBoard or binding Cloud Drives in the Folders applic...
Thu, 21 Sep, 2023 at 9:32 AM
Does ViewSonic offer free training to end-users on how to use their Interactive Flat Displays?
You can sign up for ViewSonic’s ViewSchoolsm online where you can watch Self-Guided videos, join live training events, and request On-Site Training.  Fo...
Wed, 9 Jan, 2019 at 3:14 AM
How can I request a demo or evaluation unit if my school wants to try a Interactive Flat Display first?
You can reach out to a reseller that works with your organization and they will contact ViewSonic for you.  You can also reach out to us directly or throug...
Wed, 9 Jan, 2019 at 3:14 AM
What does ViewSonic offer if I need a complete solution for Interactive Flat Display in my school?
ViewSonic offers a complete Interactive Display ecosystem that consists of the following: Commercial Grade Interactive Flat Panel Displays Robust Inte...
Wed, 9 Jan, 2019 at 3:14 AM
What inputs are supported on the Interactive Flat Panels?
The available inputs vary from model to model but in general, the displays will have HDMI and VGA ports.  Some models have Display Ports. Please check t...
Wed, 9 Jan, 2019 at 3:14 AM
Does ViewSonic offer wall mounts along with the Interactive Flat Panel Displays?
ViewSonic offers a selection of mounts that support the displays of every size available.  Visit the product page of your specific model on our website ...
Wed, 9 Jan, 2019 at 3:14 AM