General Questions

Windows 11 Compatibility Solution Guide for VPC Models
This guide helps internal teams and customers determine which ViewSonic VPC models are compatible with Windows 11 and what steps are required for upgrade or...
Thu, 8 Jan, 2026 at 10:59 AM
Home Button Functionality Enhancement
Affected Units: IFP52-1C Series, IFP50-5 Series Home Button Functionality Enhancement We’ve expanded the functionality of the Home button to improv...
Mon, 10 Nov, 2025 at 10:04 AM
Problems with Chromium or Browser on IFP
Issue: Chromium and Browser are limited or lite versions of web browsers. They will have some feature limitations and there may be some websites they will ...
Fri, 3 Oct, 2025 at 10:41 AM
IFP52-2ED Lock icon
Applies to: IFP6552-2ED IFP7552-2ED IFP8652-2ED Issue: Touch is not responsive and this lock icon is appearing on the top left corner of the screen...
Fri, 3 Oct, 2025 at 10:41 AM
IFP50-3 Compatibility and WPA3
Affects: IFP50-3 Series Displays Cause: The IFP50-3 SoC platform does not support WPA3 or WPA2/3 mixed modes Reason: The IFP50-3 runs Android 8 (Ore...
Tue, 26 Aug, 2025 at 12:50 PM
VPC Connector Types
ViewSonic’s (VPC) PC modules are equipped with two distinct types of connectors: the proprietary ViewSonic connector and the Open Pluggable Specification (O...
Tue, 4 Feb, 2025 at 8:55 AM
Differences between OTA, Firmware Pack, and Full Firmware upgrades
OTA Firmware Update: Executing an Over-The-Air (OTA) firmware update constitutes a differential upgrade that preserves the current configuration of the disp...
Tue, 28 Jan, 2025 at 5:15 PM
Is there a touch driver available for Mac?
Applies to: IFP Displays Touch Display (TD) Monitors  The touch driver is available for download on the Touch Display (TD) monitors and Interactive...
Fri, 3 Jan, 2025 at 4:30 PM
Does HDMI accommodate long cable lengths?
HDMI technology is designed to utilize standard copper cable construction for extended lengths. To enable cable manufacturers to enhance their products with...
Thu, 2 Jan, 2025 at 12:51 PM
Authorization Error when trying to login into Google Account from WhiteBoard or Cloud Storage in Folders
The ViewBoard uses the pre-installed Browser application by default, when logging into Google from WhiteBoard or binding Cloud Drives in the Folders applic...
Thu, 2 Jan, 2025 at 12:50 PM