ViewSonic Customer Care

Yes, please download and install the vCastSender extension on the Chrome Web Store. Then you can use ViewBoard Cast on your Chrome Device.

Please follow below instructions to disable the Embedded Player. Press INPUT-9-9-1 on the remote to enable the Factory Settings screen Scroll down to ...

Black image means that the specific video format isn't supported by Chromium. You can play such videos by integrated Browser in Embedded Player. 

Please enable the PIN CODE function on ViewBoard Cast. With this function, only people in the room with visual access to the PIN will be able to cast.

To disable Airplay Service in vCast do the following Open vCastReceiver on the IFP Select Settings (Gear icon) Select iOS Advance Settings Uncheck A...

You can disable the “Touch and Annotate from Mobile” function in setting.

vBoard will be activated automatically while Internet in connected. Please make sure your IFP display is well connected to Internet.

Both touch module and remote control in IFP7550 are based on IR technology with transmitter and receiver. The IR wave length of touch module is 850nm and 9...

Yes, the HDMI out on the IFP7550 will show the annotations on the second display.

You need to upgrade firmware to 20180403 or later version, you can download firmware from ViewSonic website. After done the firmware upgrade, you need to pr...